Hey! I’m ER!

A man with short light brown hair, light skin, and hazel eyes taking a selfie. He is wearing a white T-shirt with small dark patterns and standing between patterned curtains with various designs and colors.

I use Technology to help businesses, charities, and freelancers sort out the tools, processes and systems that are quietly eating your time - ensuring you can simplify your business and get hours back, every week.

Why Trust Me?

I spent the best part of a decade in corporate tech. Data Analyst, Project Manager, Technology Director, Managing Director — I did the lot. Big projects, big budgets, plenty of success by whatever metric the board cared about that quarter.

But somewhere along the way, I got so far removed from the impact of my work that I couldn't feel the help landing anymore. And if you can't feel the help landing, what's the point?

That's when I left, and Big Lab Technology was born.

How I Work

Most tech consultants will sell you a solution before they've understood your problem. I don't do that.

Every engagement starts with an audit — a proper look at what you've actually got, what's working, what's costing you money for no reason, and what's getting in the way. You get an honest picture first. Then we decide what, if anything, to do about it.

If you can sort something yourself after that conversation, brilliant. I'd rather you leave with the right answer than hire me for work you don't need.

Who I Work With

Small businesses, charities, freelancers, and creative teams - usually people who know their tech isn't working for them, but aren't sure where to start or who to trust, and are sick of getting rinsed by AI-dudebros on LinkedIn who’d rather sell you something than help you.

Where Did The Name Come From?

My dog, Arlo, the aforementioned “Big Lab” - he’s my tiny little baby/30kg walking furball who helps get me out of bed everyday.

He’s the reason I can do what I do, and who wants a boring corporate business name anyway!

A yellow Labrador retriever dog wearing a rainbow striped bandana, sitting on a trail surrounded by greenery and trees.