Turning Ideas into Action
From first audit to full implementation, I use Technology to help make your life easier
Audit
Our First Steps Together
Are your technology, systems, data, or ways of working holding you back? In Audit, I dive deep into your operations to uncover inefficiencies, manual bottlenecks, errors, and opportunities for improvement.
You’ll walk away with a clear picture of what’s working, what isn’t, and where your business can flow more smoothly.
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Comprehensive Tech & Systems Review
Analysis of your technology, systems, and data flows
Identification of outdated processes, errors, and inefficiencies
Future Possibilities Report
Actionable insights highlighting improvements and innovative solutions
Recommendations to streamline workflows and reduce manual effort
Collaborative Strategy Session
Interactive discussion of findings and next steps
Options to either implement changes together or tackle them independently
Think of me as an Indiana Jones type explorer in your business (though less problematic!), uncovering hidden gems (though not in a grave-robbing kinda way).
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Full systems review, infrastructure analysis, and performance benchmarking
Operational mapping, efficiency metrics, and identification of bottlenecks
Tailored recommendations and a roadmap for improvements
Comprehensive reports, toolkits, templates, and best practice guides
Interactive walkthrough and Q&A session
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After your Audit, you can choose the path that fits your needs:
Collaborate Together: I’ll help implement solutions and improvements hands-on.
DIY: Use the Future Possibilities List to make changes yourself at your own pace.
Follow-Up Support: Ongoing guidance, brainstorming, or check-ins.
Explore Another Service: Dive deeper with tailored services to tackle larger challenges.
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Starts at £500*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
Audit & Solve
Turn insights into action!
Everything from the ‘Audit’ service, plus a hands-on solution for one high-priority issue. I’ll tackle it for you, show you how it works, and provide training so your team can keep things running smoothly without relying on me. Need more than one item? Additional challenges can be handled at extra cost.
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Full Audit & Future Possibilities Report
Deep dive into your technology, systems, data, and workflows
Identification of inefficiencies, manual bottlenecks, errors, and improvement opportunities
Immediate Implementation of One Key Improvement
Together, we select the most impactful item from your Future Possibilities List
I’ll deliver a tangible solution right away
Additional items can be tackled at an extra cost
Empowering Training Sessions
Hands-on guidance for you or your team during implementation
Gain skills to troubleshoot and improve systems independently
Walk away confident to tackle future challenges without external help
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Strategic discussion to select the most impactful issue
Clear objectives and step-by-step action plan
Hands-on implementation, testing, and validation
Tailored workshops, interactive learning, and practical exercises
Comprehensive user manuals, best-practice guides, and toolkits
Skills to troubleshoot and improve systems independently
Follow-up support for ongoing questions or challenges
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After your Audit & Solve, you can choose the next path to keep momentum:
Execute Your Roadmap: Roll up your sleeves with Let’s Make It Happen! for full implementation
Refine Your Vision: Map out long-term strategy with Let’s Dream It!
Quick Fix Support: Resolve stubborn issues with Let’s Fix It!
Modernise Your Tech: Upgrade tools and processes with Let’s Go Digital!
Every option is designed to move your business forward with confidence and ease.
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Starts at £1,300*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
Dream Big
Let’s Explore What’s Possible
Have a vision for your business but unsure where to start? I’ll help you turn that dream into reality. Together, we’ll explore the tech, processes, and systems you need and create a clear, tailored roadmap with tasks, timelines, and priorities.
Along the way, I’ll offer guidance and hands-on support, connecting you with resources for anything beyond our scope. By the end, you’ll have a practical plan and the confidence to achieve it.
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Vision & Goal Setting
In-depth consultation to understand your aspirations and long-term business goals
Collaborative mapping of a clear, inspiring vision for your future
Technology & Process Exploration
Analysis of current processes to uncover inefficiencies and opportunities
Identification of technology, tools, and systems to streamline operations and support growth
Tailored Roadmap Creation
Custom roadmap with actionable tasks, milestones, and timelines
Breakdown of steps into manageable actions so progress is achievable and measurable
Resource Connection
Introductions to additional specialists, partners, or collaborators as needed
Support to access resources beyond the immediate scope of your roadmap
Continuous Support & Feedback
Regular check-ins to track progress, refine the plan, and celebrate wins
Post-implementation review to ensure sustained success and identify future improvements
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A clear, structured roadmap from vision to actionable steps
Defined priorities, tasks, and timelines tailored to your business and capacity
Identification of technology, systems, and processes needed to achieve your goals
Connections to resources, collaborators, or specialists for additional support
Confidence and clarity to take action immediately and track progress effectively
Ongoing guidance and feedback to stay on course
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Once your roadmap is ready, you can take it in multiple directions:
Delivery: Use my Delivery service to execute your plan hands-on
Solve Problems Along the Way: Let’s Fix It! handles unexpected challenges along the way if you choose to execute yourself
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Varies depending on scope - we’ll agree a figure that fits your business and objectives.*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
Delivery
From Dreaming to Doing – Let's Get It Done!
You’ve got the plan, now it’s time to take action. With Delivery, I’ll personally execute part or all of your roadmap, coordinate your team and partners, and ensure every milestone is met. Whether you need hands-on implementation, project management, or accountability support, I’ll make sure your objectives are completed efficiently and effectively.
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Personalised Roadmap Execution
Hands-on completion of key tasks and objectives from your roadmap
Proactive problem-solving to keep everything on track
Resource Coordination
Align and motivate your team, vendors, and external partners
Optimise collaboration and resource use for smooth delivery
Accountability & Progress Tracking
Regular check-ins, progress updates, and milestone reviews
Rapid identification and resolution of any issues
Adaptive planning to overcome challenges and stay on course
Post-Project Review & Handover
Comprehensive review of outcomes and lessons learned
Documentation, training, and tools to empower your team
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End-to-end execution of your roadmap with a proactive, hands-on approach
Professional oversight ensuring deadlines and milestones are met
Leadership to align your team and coordinate external partners
Regular updates, monitoring, and problem-solving to keep progress smooth
Comprehensive documentation, training, and post-project handover
Empowerment of your team to build on project success independently
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After "Let's Make It Happen!" brings your project to life, here are your next steps:
Ready for More Big-Picture Vision? You might consider "Vision > Roadmap" to craft a comprehensive, long-term roadmap for your future growth.
Need to Iron Out New Hiccups? If unexpected issues or snags arise along the way, "Let's Fix It!" is there to quickly sort them out.
Time for a Digital Upgrade? Should you decide it's time to modernise your tech and streamline digital processes, "Digital Transformation Made Simple" will help you integrate the right tools seamlessly.
Want Another Look at Your Systems? If you're after another deep-dive review down the road, "Audit" can offer fresh insights to keep your operations humming.
These options ensure that whatever your next challenge or aspiration, you have the right service to keep your business flowing smoothly.
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Tailored to Your Project — could be £500, could be £5,000. We’ll agree a figure that works for your scope and budget.*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
Let's Fix It!
Your speedy solution when things go off-script
Oops! Something has gone wrong! Whether a project has gone off the rails, a system isn't doing what you expected, or your data is just plain... weird, don't worry - Let's Fix It!
I'll use my specialised expertise to analyse the problem, propose one or more solutions, and fix it for you. Along the way, I'll provide advice on future improvements to prevent similar issues from arising.
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Problem Analysis
Thorough assessment to understand the scope and nature of the issue
Use of specialised tools and techniques to identify the root cause
Solution Proposal
Development of one or more practical solutions
Collaborative selection of the best approach for your needs and goals
Implementation & Fix
Hands-on execution of the chosen solution
Rigorous testing to ensure everything works as expected
Future Improvement Advice
Recommendations to prevent recurrence
Documentation and training to empower your team to handle similar issues independently
Consider me your tech doctor (sadly not the time travelling kind), here to diagnose, treat, and give you tips to stay healthy in the future.
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Accurate identification of the root cause of your problem
Tailored solutions evaluated for feasibility and impact
Hands-on execution, testing, and monitoring for peace of mind
Practical guidance, documentation, and training to prevent similar issues
Confidence that your systems, processes, and data are back on track
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After Let’s Fix It! you can continue to build momentum:
Ongoing Support: Follow-up check-ins to ensure the fix holds and everything stays on track
Expand with Delivery: Use Delivery to implement further improvements from your roadmap
Strategise with Vision → Roadmap: Sparked bigger ideas? We can plan a long-term strategy
Transform Digitally: Digital Transformation Made Easy integrates modern tools and optimises systems
Each option helps you build on your success and keep your business flowing smoothly.
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Tailored to the issue - could be £500, could be £5,000. We’ll agree a figure that works for your scope and budget.*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
CRM Implementation
Turn contacts into connections and data into action
Struggling to keep track of leads, clients, or internal workflows? It might be time for a CRM that actually works for you. I’ll help you identify where a Customer Relationship Management system can make the biggest impact, choose the right platform, and fully implement it — from setup to integration with your existing tools.
Whether it’s HubSpot, Salesforce, or something bespoke, I’ll handle the entire process to make sure your CRM empowers your business instead of slowing it down.
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Discovery and Needs Assessment
We’ll begin by exploring your current processes for managing customers, sales, and operations. I’ll identify pain points, inefficiencies, and opportunities where a CRM could create real value. Together, we’ll define your objectives — whether that’s improving lead tracking, boosting client engagement, or enhancing reporting.Requirements Gathering and Planning
I’ll translate your goals into clear CRM requirements, covering everything from data structure and automations to user permissions and reporting needs. You’ll get a tailored implementation plan that aligns with your business model and team structure.Platform Selection
I’ll evaluate and recommend the CRM platform that best fits your organisation — whether that’s HubSpot, Salesforce, or another system that meets your needs and budget. You’ll receive an impartial assessment based on functionality, scalability, and long-term sustainability.Implementation and Configuration
Once we’ve chosen the CRM, I’ll take care of setup, data migration, and configuration. That includes building automations, designing pipelines, customising dashboards, and ensuring everything is intuitive and aligned with your workflows.Integration with Existing Systems
If your CRM needs to talk to other tools — such as finance, marketing, or communication systems — I’ll handle the integration to ensure data flows smoothly and securely across your business.Training and Handover
I’ll deliver hands-on training to you and your team so everyone understands how to use the system effectively from day one. You’ll also receive supporting documentation and guidance to help you get the most from your CRM long after launch.Post-Implementation Support
Once live, I’ll monitor performance, resolve teething issues, and make iterative improvements to keep your CRM running smoothly. -
A full review of your business processes and CRM requirements
Impartial platform selection guidance tailored to your needs
Complete system setup, configuration, and data migration
Integrations with your existing tools and systems
Custom dashboards and reports for visibility and insight
User training sessions and post-launch support
Documentation and best-practice guidance for future growth
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After your CRM is fully implemented and your team is confident using it, you can choose where to go next:
Fix or Fine-Tune: If any new issues crop up or processes need tightening, Let’s Fix It! provides rapid troubleshooting and refinement.
Plan for the Future: If your new CRM inspires bigger ambitions, Dream Big will help you create a roadmap for scaling and digital transformation.
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Typically between £1,500 and £16,000, depending on scope, platform, and integrations. We’ll agree a figure that works for your scope and budget.*
*I want to make sure everyone can get great support without breaking the bank. I'm open to payment plans, discounts, and other options, as long as I can still cover my expenses!
Fractional CTO
Expert tech leadership, without the full-time cost
Not every business needs a full-time Technology Leader - but every ambitious business needs someone who thinks like one.
With my Fractional CTO service, you’ll get on-demand strategic and technical leadership to help you make confident technology decisions, align digital strategy with business goals, and manage complex projects with ease.
Not only that, you’ll get someone who can actually execute. Need a new CRM? I’ll build it. Got a software project? I’ll manage it. Most Fractional CTOs like big think strategy but haven’t been hands on for a decade. That’s not me.
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Strategic Technology Leadership
I’ll work closely with you and your leadership team to align your technology strategy with your business goals.Develop or refine your technology roadmap.
Identify and prioritise digital opportunities that deliver measurable value.
Ensure your tech decisions always serve your wider business objectives.
Project Oversight and Vendor Management
I’ll take responsibility for keeping projects and partners on track.Manage digital projects from planning through to delivery.
Liaise with suppliers, agencies, and developers to ensure accountability and transparency.
Monitor progress, budgets, and timelines so nothing falls through the cracks.
Team Support and Mentoring
Your team will benefit from guidance and coaching to help them perform at their best.Provide technical mentoring and knowledge transfer.
Help you hire, onboard, or structure your technology and operations team effectively.
Build internal confidence in managing systems, processes, and data.
Operational Excellence
I’ll help you optimise your technology stack and streamline your operations.Assess existing tools and systems to identify inefficiencies.
Oversee integrations between software and data systems.
Create frameworks for governance, security, and continuous improvement.
Scalability and Future Planning
I’ll ensure your technology evolves in line with your growth.Develop strategies for scaling infrastructure, data, and processes.
Prepare your systems to support future products, services, and expansion.
Conduct regular reviews to adapt your roadmap as your business grows.
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A strategic technology partner who acts as your in-house CTO but on your terms.
A clear technology roadmap aligned with your business vision.
Hands-on support to manage digital projects and technical partners.
Mentoring and development for your team.
Improved efficiency, oversight, and confidence in all things tech.
A trusted advisor to help you make informed, future-ready decisions.
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After Let’s Fix It! you can continue to build momentum:
Ongoing Support: Follow-up check-ins to ensure the fix holds and everything stays on track
Expand with Delivery: Use Delivery to implement further improvements from your roadmap
Strategise with Vision → Roadmap: Sparked bigger ideas? We can plan a long-term strategy
Transform Digitally: Digital Transformation Made Easy integrates modern tools and optimises systems
Each option helps you build on your success and keep your business flowing smoothly.
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From £1,500 per month, depending on your needs and level of involvement.*
*Pricing can be structured flexibly - monthly retainer, part-time arrangement, or project-based. My goal is to ensure you receive high-value, sustainable support without unnecessary overheads.